Chapter 5 - Consumer Protection, Match the correct pairs

Match the correct pairs

	Group ‘A’		Group ‘B’
a.	Right to Redressal	1.	An NGO working for consumers
b.	District Judge	2.	1986
c.	Mumbai Grahak Panchayat	3.	use of media
d.	Consumer Protection Act	4.	seek legal remedy in the court
e.	Creating consumer awareness	5.	1985
		6.	political organisation
		7.	President of District Forum
		8.	selecting best quality product
		9.	Chairman of National Commission
		10.	Duty of consumers

ANSWER:

	Group A		Group B
a.	Right to Redressal	1.	seek legal remedy in the court
b.	District Judge	2.	President of District Forum
c.	Mumbai Grahak Panchayat	3.	An NGO working for consumers
d.	Consumer Protection Act	4.	1986
e.	Creating consumer awareness	5.	use of media

Explanation:

a) The right to seek redressal ensures that grievances of a consumer are heard and he/she gets the compensation in case of any exploitation. This right provides for compensation in the form of replacement of product, cash compensation, repair/removal of defects, etc.

b) A district judge is the president of a District Forum. He is a person who is or has been qualified enough to be a district judge.  

c) Mumbai Grahak Panchayat is an NGO working for consumers. The aim of this organisation is to educate consumers about their rights and to provide them legal assistance in case of their exploitation.

d) The Consumer Protection Act was passed in 1986. The Act provides for the protection of consumer interests against various forms of exploitation including unfair trade practices and improper services.

e) Media is playing a significant role in imparting education about various consumer rights, market practices and remedies available to consumers. Thus, it creates awareness among consumers so that they do not get exploited.