Write short notes on the following.
Rights of Consumers
ANSWER:
The Consumer Protection Act enlists six rights for a consumer. They are:
i. Right to Safety - Every consumer has the right to be safeguarded against goods and services that are hazardous to his/her life, health and property.
ii. Right to be Informed - According to this, a consumer has the right to be informed of the quality, quantity, price, ingredients, weight, etc., of goods and services.
iii. Right to Choose - A consumer has the right to choose from a variety of goods and services available at competitive prices; that is, a consumer should not be compelled to buy from any particular seller.
iv. Right to be Heard - In case of any grievance or dissatisfaction, a consumer has the right to file a complaint.
v. Right to Seek Redressal - A consumer has the right to seek redressal and compensation in case of any exploitation.
vi. Right to Consumer Education - A consumer has the right to be educated and aware of his rights and available remedies in case of exploitation.
