Q. 1. A. Select the proper option from the possible options given below and rewrite the complete statements:

(1) The Co-operative societies act was passed in the year ____________

(a) 1932
(b) 1912
(c) 1956

(2) Postal Services are administered by ___________

(a) Private companies
(b) Government of India
(c) Panchayat

(3) Credit or debit cards are popularly known as ___________ Money’

(a) Paper
(b) Plastic
(c) Polymer

(4) Ultimate goal of business organizations must be satisfaction of ___________

(a) shareholders
(b) owners
(c) consumers

(5) Henry Fayol in called as the father of __________ management.  

(a) modern
(b) scientific
(c) technical

Q. 1. B. Match the correct pairs:

Group A
Group B
(a) Registration of a company
(1) 24th December
(b) E-business
(2) One man one boss
(c) World consumers’ Right Day
(3) Giving direction
(d) Principle of unity of command
(4) One man many bosses
(e) Controlling
(5) Outsourcing.

(6) 15th March

(7) Optional

(8) Electronic business

(9) Taking corrective action

(10) Compulsory

Q. 1. C. Write only ‘one’ word or phrase or term which can substitute the following statements:

(1) A partner who gives his name to a partnership firm.

(2) The bank account suitable for salaried people.

(3) A set of principles of right conduct.

(4) A consumer dispute redressal agency working at a national level.

(5) A management function directly related to human resources.

Q. 2. Distinguish between the following (Any Three)

(2) Road transport and Rail Transport

(3) State commission and National Commission.

(4) Planning and Staffing.

(5) Joint Hindu family business and Co - operative Society.

Q. 3. Write short notes on the following (Any Three)

(1) Merits of Joint Hindu Family Business.

(2) Advantages of outsourcing.

(3) Social responsibilities of business organisations towards consumers.

(4) District forum.

(5) Nature of principles of management.

Q. 4. State the reasons whether the following statements are true or false. (Any three)

(1) The main purpose of a co-operative organisation is to earn profit.

(2) Principles of utmost good faith is only applicable to life insurance contract.

(3) The consumer protection act was passed in the interest of the consumers.

(4) According to F. W. Taylor, there should be scientific selection and training of employees.

(5) Division of work is not required in organising a function.

Q. 5. Write answers of the following. (Any Two)

(1) State the nature of directing a function.

(2) State the steps involved in online transactions.

(3) State ‘any five’ cases of social responsibility of business organisation.

(4) State the characteristics of an entrepreneur.

Q. 6. Define a ‘Joint Stock company’. Explain its features.